We guarantee authenticity for all Pro Hunter watches sold via our platform.

All watches undergo a thorough inspection for quality and authenticity assurances. 

Watches will be sold in their current condition with the option of a service and/or recoating provided.

If the papers and/or box are missing, Pro Hunter will supply preowned authenticity papers with the option of a Pro Hunter box provided.

The new owner for every purchase will be registered in our client database.

Provenance for all watches will be researched and provided on request. 

No after market or replica Pro Hunters will be accepted nor sold on this market place.

Pro Hunter will recommend a service for items that require it before sale.

If a watch has been serviced before purchase, it will be sold via our platform with an extended 2 year warranty.

If a service and has been opted  by the buyer, this will include a 2 year extended warranty respectively. 

An option to buy an extended warranty of 2 years will be provided at an extra cost.

 

 

If you opt for a re-coating service, we cannot re-coat certain parts of a watch separately, as this will result in an uneven black coating of the watch. Therefore, the whole watch will need to be re-coated to maintain colour consistency.

If a watch has been re-coated before purchase, it will be sold via our platform with an extended 2 year warranty.

If a re-coating  has been opted  by the buyer, this will include a 2 year extended warranty respectively. 

Below a list of care techniques for your Pro Hunter watch:

Make sure to screw down the crown tightly to ensure its waterproofness, after winding it up manually, resetting the time or changing the date.

When you wear your Pro Hunter daily, you don’t need to wind it. If you take it off and set it aside, the watch will retain its “charge” for two days or more, depending on the model. However, if you haven’t worn your Pro Hunter for more than a couple of days and the watch has stopped, we recommend that you manually wind it when you set the time before putting it on.

The Oyster case of your Pro Hunter protects it from water and makes it completely dustproof and waterproof. All Pro Hunters are waterproof to depths of at least 100 metres, and some can even withstand unfathomable depths of 1200 or even 3900 metres. To maintain the watch’s waterproofness, the Oyster case needs to be properly sealed. The crown screws down tightly to create a hermetic seal like the hatch of a submarine. When you reset the time or the date or wind the watch manually, it is extremely important to ensure that you have screwed down the crown until it can’t turn any further.

The black coating is a diamond-like carbon coating that is used in industrial applications that require an extreme hardness with low friction. The coating does not affect any of the functions of the Rolex that is being customised

Under normal wear and tear conditions the black coating will not wear off. If subjected to extreme abrasion against a hard, rough surface such as a brick wall, marble floor or adverse weather conditions then it can compromise the quality of the coating.

Pro Hunter has no affiliation with Rolex, and Rolex will not service or repair any Pro Hunter watches. You can direct your queries and repair requests to our service centres via email [email protected]

Our flagship service centre is in London, but we also have service centres in New York, Hong Kong, Geneva and Dubai.

For re-coating repairs watches must be sent to the London service centre in order to keep the quality of the coating consistent.

It is important that you retain your Pro Hunter guarantee card for authorisation purposes when sending your watch in for repair.